Customer Care

Shoprunner

Shoprunner is a great service offering members unlimited free 2-day shipping and free return shipping for their kate spade new york purchases.

How do i sign into shoprunner on your site?

Anytime you see the shoprunner logo on a product page, you can select it and sign in.

Which items are eligible ?

Look for the shoprunner logo next to a product listing to make sure it is eligible. Some items are not shoprunner eligible due to reasons such as the product's shape, size or weight.

What are my shipping options?

Eligible items will ship so they are delivered free within 2 business days via ups or usps priority. Any shipment to a p.o. box, apo/fpo/dpo or international address is excluded from the shoprunner program. Orders must be submitted within that day’s cutoff time. Note: If an item is on pre-order, gift wrapped, personalized or customized it may delay delivery time.