For quicker service we'll redirect you to shop the website closest to your shipping destination. Items in your bag will not carry over since our assortments vary by region.
We accept the following credit cards issued in the United States and select other countries: Visa, Mastercard, American Express, Discover.
We accept credit cards issued in the United States and the following select countries: Afghanistan, Angola, Central African Republic, Cote d'Ivoire, Cuba, Ghana, Iran, Iraq, Democratic People's Republic of Korea, Liberia, Libya, Myanmar, Nigeria, Sierra Leone, Somalia, Sudan, Syria, Yugoslavia.
At the time you purchase, we preauthorize your order amount. This may result in a temporary hold on these funds in your account. For debit cards, these funds may remain in your account but be temporarily unavailable to use. For credit cards, you won't be charged but the amount may be temporarily deducted from your available line of credit. This authorization will be removed within 48 hours of your items being shipped.
We'll only charge you when your order ships. If your order is sent in multiple shipments, you will be charged per shipment.
Your bank controls the timing of authorizations and payments from your account. For details, check with your bank.
For your security, your billing name, address, and phone number must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
You can use paypal to pay for your order on katespade.com. Paypal enables you to securely send payments online with your credit card, debit card, bank account, or paypal account balance. Your credit card and bank numbers are never seen by us, plus you're 100% protected against unauthorized payments sent from your account. Paypal customer service representatives are available to assist you at 1-888-221-1161.
Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card 14, 28, and 42 days later. To use klarna to pay for your purchase, choose Klarna in the checkout.
Purchases greater than or equal to $35 or less than or equal to $2500 are eligible for Klarna.
We are unable to offer refunds in-store for orders paid through Klarna. For refunds on these orders, full-priced items must be returned to Kate Spade New York's distribution facility within 30 days of purchase and sale-priced items within 30 days of purchase (see below for shipping address). Returns are not accepted for surprise sale purchases as they are final sale.
Once Kate Spade New York has received the return (partial or full) and you have received our confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you’ve made a partial return. With a full return, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.
Yes. If you want to pay the outstanding balance of your purchase early, simply log in at the top of the page, go to the order page, and select “Pay Off Early”.
No. If your order is cancelled, you will not be charged.
You can reach Klarna customer service anytime by calling 844-KLARNA1 (844-552-7621) or you can live chat with Klarna’s customer service agents 24/7 to request that your contact details be updated. Please quote your statement number if you have received a statement by post. https://www.klarna.com/us/customer-service/.
When you choose to pay over four (4) interest-free payments, Klarna may perform a soft credit check. This type of credit check will not impact your credit score.
Yes. Kate Spade New York gift cards can be used with a Klarna purchase. If you use your Kate Spade New York gift card and still have a remaining balance, you can use Klarna to cover the remainder.
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
You can reach Klarna customer service anytime by calling 844-KLARNA1 (844-552-7621), or download the Klarna app to manage your payments directly. https://www.klarna.com/us/customer-service/.