In-store Pickup

Right when you need it. Buy it now, pick it up in store.

GET YOUR ORDER IN 3 HOURS WHEN YOU ORDER BEFORE 1 PM. here’s how it works:

Step 1: Select a store near you, then check out online.
Step 2: Look out for an email from us letting you know your order is ready.
Step 3: Pick it up. enjoy!

When can I pick up my purchase?

You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.

What information do I need to pick up my order?

A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.

Where do I go when I arrive ?

Let any available associate know you are picking up an online order. Your items will be brought to you.

How long will the store hold my order for?

You have up to 72 hours to pick up your order. You can reach out to the store directly if you need to request an extension.

I can’t pickup my order right away. Can I request an extension?

Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can’t make it at all, our team can offer you other delivery options.

How can I cancel or return my order?

If you would like to cancel or return your order, please refer to our return policy.

Can my items be personalized or customized in store?

Yes, If the service is offered at that store location.