Handbags, baby bags, and wallet warranties

enjoy a one year warranty on our handbags, baby bags, and small goods. for any manufacturing defects within this timeframe we are happy to assist!

we invite you to bring your handbag back to one of our shops. if you do not have a shop near you, please contact customer service team in your region. if you choose to contact customer service via e-mail, please include:

  • style number (can be found on the white tag inside the product)
  • photos of the item clearly showing the problem
  • a copy of the proof of purchase (original receipt, pack slip, or credit card statement)
  • clothing

all of our apparel is seasonal, and we provide you with extra buttons or beads in case any go missing (be sure to keep them safely stored!). due to the delicate nature of our designs, we are unable to repair damage caused by regular wear and tear. however, for any manufacturing defects within one year of purchase, please contact the shop where you purchased the item and we will be happy to assist you. please have your original proof of purchase when you call, email or stop by.