Eyewear (By Safilo) Warranty

we partner with safilo usa to produce kate spade new york eyewear. we are happy to assist with any manufacturing defects in materials or workmanship, as long as the frame is available.

in north america

we partner with safilo usa to produce kate spade new york eyewear. we are happy to assist with any manufacturing defects in materials or workmanship, as long as the frame is available. please download the warranty form, and return the completed paperwork, frames, and a $15.00 processing fee to safilo and they will be happy to evaluate it for you.

please note, safilo usa will not assume responsibility for any items they do not have record of receiving, so be sure to use a trackable shipping method.

if you have questions, we invite you to email safilo directly at consumers@safilo.com. also, if damage is caused by regular wear and tear, charges may apply. (no worries though—safilo will contact you for the green light before any work is performed).

internationally

for international, please contact your regional customer service center.