Welcome to Customer Care
have a question or two about shopping at katespade.com? you're in the right place. use the links below to find complete information about orders, payment, shipping, and more. (you can also give us a ring at 866-999-5283 with any concerns you may have—we're around 24/7.)
our response & updates to covid-19: we’ve temporarily closed our stores across north america and europe. click here to learn more.