Additional product warranty questions
if you have any questions about our product warranties, please contact our regional centers below to answer any questions! if you will be visiting your local kate spade new york store for assistance, please bring the original proof of purchase.
united states & canada
customer_care@katespade.com
china
customerservicechina@katespade.com
hong kong
customerservicehongkong@katespade.com
indonesia
customerserviceindonesia@katespade.com
japan
customerservicejapan@katespade.jp
malaysia
customerservicemalaysia@katespade.com
singapore
rchadwick@tapestry.com
the middle east
customerservicemiddleeast@katespade.com
uk & europe
customer_care@katespade.co.uk
don't see your country listed here? please contact us via email customerservice@katespade.com.
unfortunately, we are unable to assist with purchases made from non authorized retailers.
we're sorry! we cannot offer these accommodations in brazil. for inquiries, please contact our kate spade south america office.
we're sorry! we cannot offer these accommodations in china. for inquiries, please contact our kate spade china office.