Additional product warranty questions

if you have any questions about our product warranties, please contact our regional centers below to answer any questions! if you will be visiting your local kate spade new york store for assistance, please bring the original proof of purchase.

united states & canada
customer_care@katespade.com

china
customerservicechina@katespade.com

hong kong
customerservicehongkong@katespade.com

indonesia
customerserviceindonesia@katespade.com

japan
customerservicejapan@katespade.jp

malaysia
customerservicemalaysia@katespade.com

singapore
rchadwick@tapestry.com

the middle east
customerservicemiddleeast@katespade.com

uk & europe
customer_care@katespade.co.uk

don't see your country listed here? please contact us via email customerservice@katespade.com.

unfortunately, we are unable to assist with purchases made from non authorized retailers.

we're sorry! we cannot offer these accommodations in brazil. for inquiries, please contact our kate spade south america office.

we're sorry! we cannot offer these accommodations in china. for inquiries, please contact our kate spade china office.