item availability

the fulfillment process for most orders of in-stock items begins as soon as your online purchase is completed. these items will be shipped once your payment is approved, the item is located, and the shipping address is verified.

select items are not eligible for shipping outside of the continental united states. a message will be displayed during the checkout process if you have one of these items in your shopping bag.

pre-order items are not yet in stock, but available for advanced order on our site. therefore a pre-ordered item is shipped directly to your chosen shipping address once it is in stock. as with all purchases on our site, you will not be charged for any item until it is shipped to you. the expected date that the item will leave the distribution center is indicated on the product detail page. this date is a good estimation of the item’s availability but please note that the date is not firm. should the expected shipping day change, you will be notified via email.

after your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. please note that business days are monday-friday, excluding federal holidays within the united states.