credit card authorization

only one credit card may be used per transaction. this includes bank-issued gift cards with a credit card logo (example: american express gift cards).

your credit card will not be charged until the items in your order are shipped. in some cases, because not all items may ship together, you will see more than one charge on your credit card.

when attempting to place an order on katespade.com, a temporary authorization hold may be placed on your credit card. please be assured, this is not an actual charge and this authorization hold will be removed within 48 hours of your items being shipped. it is up to your credit card issuing bank as to when you will see the authorization hold drop off.

for your security, your billing name, address and phone number must match that of the credit card used for payment. we reserve the right to cancel any order that does not match these criteria.